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ServiceNow Offers A Refreshing Take On Customer-Centricity With Their Customer Service Application

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ServiceNow Offers A Refreshing Take On Customer Centricity With Its Customer Service Application

I attended ServiceNow’s Knowledge18 conference, held in Las Vegas on May 7-10. It’s a well attended conference by 18,000 people who use one or more of their cloud service management, HR, security and customer service products which are all built on an enterprise-grade platform. At the conference, there was a lot of emotion spent talking […] …read more

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https://go.forrester.com/blogs/servicenow-offers-a-refreshing-take-on-customer-centricity/
http://bit.ly/2L2zGC8

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