0

Shares

News site default image

Customer Experience Index Reveals Brands Lack Human Connection

Shared by News Feed | 0 0 0 | about 21 days ago

The 2018 Customer Experience Index (CX Index™) results continue to show that companies are struggling to create and sustain a human connection with their customers. This is not a question of delighting customers as an end-game or some fluffy sense of emotional attachment, this is a crass and clear story of financial risk. Taking a step […] …read more

Read More On

Categories federal

Links


0 Votes

You must log in to post a comment

0 Comments